Live in selected shops
vennie 2.0 is live!
vennie 2.0 is live!
vennie 2.0 is live!
Efficiency meets detail — The most advanced AI Customer Support Chatbot for eCommerce
Efficiency meets detail — The most advanced AI Customer Support Chatbot for eCommerce
Efficiency meets detail — The most advanced AI Customer Support Chatbot for eCommerce
next-gen Chatbot for eCommerce
next-gen Chatbot for eCommerce
next-gen Chatbot for eCommerce
‣ Automated Shopify tasks ‣ Fluent in English ‣ Ticket-system integration
Increase your productivity
Increase your productivity
Increase your productivity
Knows your eCommerce
Knows your eCommerce
Only responds with sufficient information - However, dynamic data through Shopify integration and learning your internal guidelines make the bot unbeatable in accuracy
Only responds with sufficient information - However, dynamic data through Shopify integration and learning your internal guidelines make the bot unbeatable in accuracy
Only responds with sufficient information - However, dynamic data through Shopify integration and learning your internal guidelines make the bot unbeatable in accuracy
Human Behavior
Your customers won't notice any difference from human support
Keeps learning continuously
Dynamic data continuously enhances the bot's intelligence
Acts like a human
The bot changes addresses, cancels orders, and initiates returns, among other things.
Personalized Characters
Customize the bot to match the language and style of your team
Demo Responses
Demo Responses
Demo Responses
Customer Support that works
Customer Support that works
Hidden care - effortless for your customer
Hidden care - effortless for your customer
Hidden care - effortless for your customer
Hello! You can exchange or return products within 14 days of receipt by using our returns portal. Best regards,
Maria
Very good! Please reach out if more questions arise 👋🏼
Alex
Your return has arrived. 😃 We will take care of it within the next 3 days.
Sabine
We will send you the item mentioned in your size. If you have any further questions, feel free to reach out 😄
Mike
Please send us your order number so that we can quickly resolve your issue.
Renate
Our shipping takes approximately 2-3 days. Since you only ordered yesterday, it may take a little longer.
Sam
Hi! We have just sent you a replacement item. Enjoy it!
Leonie
Hello Julia, Please send us a photo of the defective bracelet. We will then find a solution for you as soon as possible.
Julia
↪️ REDIRECT TO HUMAN Policy information is not sufficient
Mareike
Hello! You can exchange or return products within 14 days of receipt by using our returns portal. Best regards,
Maria
Very good! Please reach out if more questions arise 👋🏼
Alex
Your return has arrived. 😃 We will take care of it within the next 3 days.
Sabine
Hi! We have just sent you a replacement item. Enjoy it!
Leonie
Hello Julia, Please send us a photo of the defective bracelet. We will then find a solution for you as soon as possible.
Julia
↪️ REDIRECT TO HUMAN Policy information is not sufficient
Mareike
We will send you the item mentioned in your size. If you have any further questions, feel free to reach out 😄
Mike
Please send us your order number so we can quickly resolve your issue.
Renate
Our shipping takes approximately 2-3 days. Since you only ordered yesterday, it may take a little longer.
Sam
Hello! You can exchange or return products within 14 days of receipt by using our returns portal. Best regards,
Maria
Very good! Please reach out if more questions arise 👋🏼
Alex
Your return has arrived. 😃 We will take care of it within the next 3 days.
Sabine
Hi! We have just sent you a replacement item. Enjoy it!
Leonie
Hello Julia, Please send us a photo of the defective bracelet. We will then find a solution for you as soon as possible.
Julia
↪️ REDIRECT TO HUMAN Policy information is not sufficient
Mareike
We will send you the item mentioned in your size. If you have any further questions, feel free to reach out 😄
Mike
Please send us your order number so that we can quickly resolve your issue.
Renate
Our shipping takes approximately 2-3 days. Since you only ordered yesterday, it may take a little longer.
Sam
Save time and money
Save time and money
Save time and money
Maximum Impact, Minimal Effort
Maximum Impact, Minimal Effort
✔ guaranteed customer satisfaction
✔ guaranteed customer satisfaction
✔ guaranteed customer satisfaction
98%
98%
98%
faster response time
faster response time
faster response time
60%
60%
60%
fully automated tickets
fully automated tickets
fully automated tickets
What other eCom's are saying!
What other eCom's are saying!
What other eCom's are saying!
37%
Automation
"Meanwhile, we can answer 37% of all responses [...] using AI. This [...] saves [us] a lot of costs."
Lukas C. Rehse
Founder, Naturbummler
56%
Automation
"The conversations are smooth and natural, which makes the chat enjoyable."
Tung Phuo
eCom Manager, vicinity
94%
Faster response time
"10/10 Chatbot. Helped us a lot to automate our support. Highly recommended."
Max Schröpfer
Founder, pick'em
62%
Automation
"vennie has saved us many hours of manual work. We automate up to 70% of our Shopify customer inquiries on some days."
Deniz Adigüzel
Founder, VHG Store
37%
Automation
"Meanwhile, we can answer 37% of all responses [...] using AI. This [...] saves [us] a lot of costs."
Lukas C. Rehse
Founder, Naturbummler
56%
Automation
"The conversations are smooth and natural, which makes the chat enjoyable."
Tung Phuo
eCom Manager, vicinity
94%
Faster response time
"10/10 Chatbot. Helped us a lot to automate our support. Highly recommended."
Max Schröpfer
Founder, pick'em
62%
Automation
"vennie has saved us many hours of manual work. We automate up to 70% of our Shopify customer inquiries on some days."
Deniz Adigüzel
Founder, VHG Store
37%
Automation
"Meanwhile, we can answer 37% of all responses [...] using AI. This [...] saves [us] a lot of costs."
Lukas C. Rehse
Founder, Naturbummler
56%
Automation
"The conversations are smooth and natural, which makes the chat enjoyable."
Tung Phuo
eCom Manager, vicinity
94%
Faster response time
"10/10 Chatbot. Helped us a lot to automate our support. Highly recommended."
Max Schröpfer
Founder, pick'em
62%
Automation
"vennie has saved us many hours of manual work. We automate up to 70% of our Shopify customer inquiries on some days."
Deniz Adigüzel
Founder, VHG Store
37%
Automation
"Meanwhile, we can answer 37% of all responses [...] using AI. This [...] saves [us] a lot of costs."
Lukas C. Rehse
Founder, Naturbummler
56%
Automation
"The conversations are smooth and natural, which makes the chat enjoyable."
Tung Phuo
eCom Manager, vicinity
94%
Faster response time
"10/10 Chatbot. Helped us a lot to automate our support. Highly recommended."
Max Schröpfer
Founder, pick'em
62%
Automation
"vennie has saved us many hours of manual work. We automate up to 70% of our Shopify customer inquiries on some days."
Deniz Adigüzel
Founder, VHG Store
37%
Automation
"Meanwhile, we can answer 37% of all responses [...] using AI. This [...] saves [us] a lot of costs."
Lukas C. Rehse
Founder, Naturbummler
56%
Automation
"The conversations are smooth and natural, which makes the chat enjoyable."
Tung Phuo
eCom Manager, vicinity
94%
Faster response time
"10/10 Chatbot. Helped us a lot to automate our support. Highly recommended."
Max Schröpfer
Founder, pick'em
62%
Automation
"vennie has saved us many hours of manual work. We automate up to 70% of our Shopify customer inquiries on some days."
Deniz Adigüzel
Founder, VHG Store
37%
Automation
"Meanwhile, we can answer 37% of all responses [...] using AI. This [...] saves [us] a lot of costs."
Lukas C. Rehse
Founder, Naturbummler
56%
Automation
"The conversations are smooth and natural, which makes the chat enjoyable."
Tung Phuo
eCom Manager, vicinity
94%
Faster response time
"10/10 Chatbot. Helped us a lot to automate our support. Highly recommended."
Max Schröpfer
Founder, pick'em
62%
Automation
"vennie has saved us many hours of manual work. We automate up to 70% of our Shopify customer inquiries on some days."
Deniz Adigüzel
Founder, VHG Store
37%
Automation
"Meanwhile, we can answer 37% of all responses [...] using AI. This [...] saves [us] a lot of costs."
Lukas C. Rehse
Founder, Naturbummler
56%
Automation
"The conversations are smooth and natural, which makes the chat enjoyable."
Tung Phuo
eCom Manager, vicinity
94%
Faster response time
"10/10 Chatbot. Helped us a lot to automate our support. Highly recommended."
Max Schröpfer
Founder, pick'em
62%
Automation
"vennie has saved us many hours of manual work. We automate up to 70% of our Shopify customer inquiries on some days."
Deniz Adigüzel
Founder, VHG Store
37%
Automation
"Meanwhile, we can answer 37% of all responses [...] using AI. This [...] saves [us] a lot of costs."
Lukas C. Rehse
Founder, Naturbummler
56%
Automation
"The conversations are smooth and natural, which makes the chat enjoyable."
Tung Phuo
eCom Manager, vicinity
94%
Faster response time
"10/10 Chatbot. Helped us a lot to automate our support. Highly recommended."
Max Schröpfer
Founder, pick'em
62%
Automation
"vennie has saved us many hours of manual work. We automate up to 70% of our Shopify customer inquiries on some days."
Deniz Adigüzel
Founder, VHG Store
37%
Automation
"Meanwhile, we can answer 37% of all responses [...] using AI. This [...] saves [us] a lot of costs."
Lukas C. Rehse
Founder, Naturbummler
56%
Automation
"The conversations are smooth and natural, which makes the chat enjoyable."
Tung Phuo
eCom Manager, vicinity
94%
Faster response time
"10/10 Chatbot. Helped us a lot to automate our support. Highly recommended."
Max Schröpfer
Founder, pick'em
62%
Automation
"vennie has saved us many hours of manual work. We automate up to 70% of our Shopify customer inquiries on some days."
Deniz Adigüzel
Founder, VHG Store
37%
Automation
"Meanwhile, we can answer 37% of all responses [...] using AI. This [...] saves [us] a lot of costs."
Lukas C. Rehse
Founder, Naturbummler
56%
Automation
"The conversations are smooth and natural, which makes the chat enjoyable."
Tung Phuo
eCom Manager, vicinity
94%
Faster response time
"10/10 Chatbot. Helped us a lot to automate our support. Highly recommended."
Max Schröpfer
Founder, pick'em
62%
Automation
"vennie has saved us many hours of manual work. We automate up to 70% of our Shopify customer inquiries on some days."
Deniz Adigüzel
Founder, VHG Store
37%
Automation
"Meanwhile, we can answer 37% of all responses [...] using AI. This [...] saves [us] a lot of costs."
Lukas C. Rehse
Founder, Naturbummler
56%
Automation
"The conversations are smooth and natural, which makes the chat enjoyable."
Tung Phuo
eCom Manager, vicinity
94%
Faster response time
"10/10 Chatbot. Helped us a lot to automate our support. Highly recommended."
Max Schröpfer
Founder, pick'em
62%
Automation
"vennie has saved us many hours of manual work. We automate up to 70% of our Shopify customer inquiries on some days."
Deniz Adigüzel
Founder, VHG Store
37%
Automation
"Meanwhile, we can answer 37% of all responses [...] using AI. This [...] saves [us] a lot of costs."
Lukas C. Rehse
Founder, Naturbummler
56%
Automation
"The conversations are smooth and natural, which makes the chat enjoyable."
Tung Phuo
eCom Manager, vicinity
94%
Faster response time
"10/10 Chatbot. Helped us a lot to automate our support. Highly recommended."
Max Schröpfer
Founder, pick'em
62%
Automation
"vennie has saved us many hours of manual work. We automate up to 70% of our Shopify customer inquiries on some days."
Deniz Adigüzel
Founder, VHG Store
Your Data. Fully Protected. Built for the European Market.
GDPR Compliant
Our chatbot meets all GDPR requirements - secure, transparent, and privacy-first
Enterprise-Grade Security
Our security infrastructure keeps your data safe from unauthorized access - from the very first byte
Hosted in Europe
All software is hosted on servers located in Germany - giving you full control over your data
No Modeltraining
Unlike other AI tools like ChatGPT, we never use your data to train our models
Discover current & upcoming integrations - all centralized in vennie.
Zendesk
Everything at a glance: Support tickets from Zendesk land directly in Vennie - efficient workflow for your team.
Shopify
Optimize order updates: Pull detailed information and adjustments from Shopify - automatically synced.
8Returns
Integrate the return status and keep your customers updated through the 8returns integration at all times.
Any questions left?
Any questions left?
How much time should one invest to achieve optimal results?
Simply connect Shopify, enter some business information, and you're all set. vennie is live and ready to use in just 30 minutes.
What does AI Chatbot even mean?
What does your Trust Shield and AI Decision Tree do?
How do you differentiate yourself from other chatbots?
Is there a free-trial?
Become one of the selected shops
Become one of the selected shops
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