vennie Integrations

Your existing systems.
Connected and managed by vennie.

Your existing systems. Connected and managed by vennie.

vennie connects Shopify, Zendesk, Gorgias, and other systems to your automations. Our team sets up the integrations, monitors them, and evolves them with your processes.

You authenticate. We manage the integration and ongoing operation.

You authenticate. We manage the integration and ongoing operation.

Connected to your existing stack
vennie works directly with the support, commerce, ERP, and logistics systems you already use—including Shopify, Zendesk, and Gorgias.
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How we connect
and operate your systems

We connect and configure your existing systems and take care of the ongoing management of the integrations. For authentication, you will receive a secure link: an authorised person opens it while logged into Zendesk, Shopify, or Gorgias, and confirms the connection. Your access credentials remain with you.

Afterwards, vennie can read shared data, perform defined actions, and document results in your existing stack.

Step-by-step automation: vennie automatically retrieves the order ID and tracking number from Shopify and DHL, allowing it to manage delivery details and status updates.
vennie sets up the integration and manages it on an ongoing basis.

Managed setup and ongoing operation by vennie

The shop authenticates the integration itself through a secure link.

Secure authentication by your shop

An authorised person approves the connection while signed in to Zendesk, Shopify, or Gorgias.

Share via link

vennie reads approved data and performs defined actions in the connected systems.

Approved read and write access

vennie continuously monitors and maintains the connected systems.

GDPR-compliant

First, find out which work can actually be automated.

During the free Zendesk audit, we analyse your historical tickets in read-only mode.

You will receive an overview of your biggest volume drivers, operational bottlenecks, and the tasks with the highest automation potential.

First, find out which work can actually be automated.

During the free Zendesk audit, we analyse your historical tickets in read-only mode.

You will receive an overview of your biggest volume drivers, operational bottlenecks, and the tasks with the highest automation potential.

First, find out which work can actually be automated.

During the free Zendesk audit, we analyse your historical tickets in read-only mode.

You will receive an overview of your biggest volume drivers, operational bottlenecks, and the tasks with the highest automation potential.

vennie

vennie is the European AI support agent for growing e-commerce businesses.

Developed in Germany

Based in Heidelberg

European data protection standards

Official R&D certification: vennie is officially certified as a cutting-edge technology for growing e-commerce businesses.

Personal onboarding

Ongoing support

vennie

vennie is the European AI support agent for growing e-commerce businesses.

Developed in Germany

Based in Heidelberg

European data protection standards

Official R&D certification: vennie is officially certified as a cutting-edge technology for growing e-commerce businesses.

Personal onboarding

Ongoing support

vennie

vennie is the European AI support agent for growing e-commerce businesses.

Developed in Germany

Based in Heidelberg

European data protection standards

Official R&D certification: vennie is officially certified as a cutting-edge technology for growing e-commerce businesses.

Personal onboarding

Ongoing support