Get an audit of your recent Zendesk tickets and see exactly how you can use automation for the biggest impact.
See where your team spends the most time, how fast you respond (and where you’re slowing down).
Get your personalised automation opportunity calculation — based on the actual ticket mix and amount.
Receive a prioritised action plan showing exactly where to start.
Trusted by Shopify brands across Europe
Built entirely around your actual ticket data — not generic benchmarks.
Ticket Category Breakdown
Which ticket types are driving your volume — shipping, returns, billing, and more.
Support Time by Ticket Type
Where your team's hours are actually going
First Response Performance
How your response times compare — and where customers are waiting too long.
Automation Opportunity Score
What percentage of each ticket type could be automated.
Estimated Monthly Hours Saved
How many hours your team reclaims if the top opportunities are implemented.
Top Automation Quick Wins
The three ticket types to automate first for the fastest impact.
Takes ~2 minutes. Your live dashboard loads immediately after approval.
