vennie Tone of voice
Speak in your brand’s voice – in every chat
Whether it’s a relaxed “Hey!” or a polite “Good day,” Vennie mirrors your tone. Set it to friendly, professional, or playful – your choice.

Your voice
With vennie, your support shapes not just what you say, but how you sound. Tone, phrasing, politeness, emojis, or greetings – all can be customized to match your brand perfectly.
Technology meets personality:
With a configurable input field, you can dictate tone, pronouns, and greetings. vennie ensures every message follows your instructions.
Fully customizable
Tailor language, emojis, greetings, and sentence structure for a truly authentic voice.

Language intelligence included
vennie detects linguistic nuances and adapts its tone and formality to fit the situation perfectly.

Create custom language profiles
Set up rules for greetings, tone, pronouns, and phrasing – so your chatbot consistently communicates in your brand’s style.

One brand voice. Any language.
vennie automatically responds in the language your customer writes in – all European languages are supported. Your brand’s tone stays authentic and natural, whether casual, friendly, or formal.
Casual

Customer
2:34 PM
“Hey, quick question about my order 🙈”
Vennie Support Assistant
2:35 PM
“No worries! Can you give me your order number? I’ll check it for you right away 🚀”
Formal

Customer
2:34 PM
“Good day, could you please provide the status of my order?”
Vennie Support Assistant
2:35 PM
“Certainly! One moment while I verify the current shipping status for you.”

