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We are building the AI chatbot that relieves e-commerce teams and prevents customers from clicking away.
We are driven by the idea of using technology to relieve people, increase productivity, and enable genuine customer experiences.
vennie was founded in Germany – a country that, like many others in Europe, is undergoing a profound transformation: skilled workers are becoming scarcer, while digital commerce continues to grow steadily.
This development leads to an increasing tension: rising customer expectations meet limited human resources. Long response times, recurring questions, uneven service quality, and overload during peak times are the consequences – a problem for small retailers as well as large brands.
Customers
Messages per month
Lifetime news
vennie is our approach to solving this problem. The new employee, who never sleeps and is never in a bad mood: He understands requests, performs actions and directly answers up to 70% of support cases. Customers receive quick, helpful responses, while teams gain time for complex tasks. This is how we connect automation with real added value – without losing the human touch.
Our technology is developed in Germany, based on European values: data protection, reliability and precision. We believe that AI can make work easier while simultaneously creating a positive customer experience.
We do what we do because we love e-commerce, technology, and AI – and are convinced that intelligent systems can fundamentally improve the way we work and care for customers.
The team
Janis
Co-Founder + Tech
Leon
Co-Founder + Exec
Kyle
Customer Success
Benefits at a glance
Founder support
We support you personally during the onboarding and integration of vennie. The highest precision guaranteed!
Individual solutions
We develop every solution that makes sense - as long as it efficiently resolves your support inquiries.
Full focus
Support for e-commerce - without frills. Focused on the essentials, leading in Germany.
