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vennie Automation
Automate your support.
In minutes.
vennie detects which inquiries can be automated. Approved categories run on autopilot; everything else stays in suggestion mode.
Easy setup. Zero coding needed.
vennie handles up to 80% of your inquiries automatically. You stay in control - launch some ticket categories now, test others first.
Automation that fits your shop
Every industry is different - that's why vennie is flexible enough to adapt to your processes. Thanks to the Custom Decision Rules, you control when and how the bot works automatically.
01
Activate framework
vennie already brings a setup that is tailored to e-commerce processes.
02
Adjust Custom Decision Rules
Fine-tune which queries should be answered automatically – completely without programming.
03
Go live & measure efficiency
As soon as you are satisfied, you switch to autopilot in the relevant categories and see directly how much time you save.
More output. Less effort.
Our customers achieve impressive results with vennie:
