Free Zendesk setup (5 spots/week)
Why for free?
Because we know: Without a clean Zendesk foundation, no support system - and no AI - works properly.
We invest several hours per shop, set everything up properly and get to know your processes.
If it suits afterwards, we can optionally show you how you can automate even more with our AI Agent.
No contract. No obligation.
40%
All messages are order-related
40%
Tickets routed incorrectly
30%
processed twice
15%
Payments
40%
All messages are order-related
20%
without tags
15%
Payments
10%
never answered
What you'll get exactly
Individual ticket routing
Tickets are automatically routed to the right agent. Built around your ticket structure.
Clear priority views
Your team can see at a glance what's urgent - without searching through the chaos.
Contact form with smart tags
Customers choose their issue, Zendesk automatically tags it. No incomplete tickets.
Who this is for:
For stores that already use Zendesk - but never got the basics set up properly.
We’ll customize everything for your store; no standard templates.
You use Zendesk and Shopify
Your team still handles tickets manually
Your setup was never really optimised
Not for you
Anyone who has only recently set up Zendesk, does not use Shopify, or has fewer than 500 tickets per month.
This is how it works:
01
Complete the form
Name, ticket volume, and what annoys you. Four fields, two minutes.
02
We’re preparing your setup
You'll receive a short email with a single next step. It takes three minutes.
03
Get optimised Zendesk
We implement everything directly in your Zendesk. You don’t need to worry about anything.
5 spots per week - because we invest several hours in each shop.
Chosen by brands innovating customer support.
FAQs
What exactly is included in the free setup?
We set up your Zendesk basics properly: routing, views/priorities, contact form and tagging structure. Everything tailored to your shop.
Why are you doing that for free?
Because we intend to offer our AI Agent for Zendesk in the long term. The setup is the foundation for that. However, there is no obligation to book anything afterwards.
How much effort do we have internally?
30-minute audit call (if a custom setup is required) + admin access to Zendesk. After that, we take care of everything.
Do we have to pay anything afterwards?
No. The setup stays with you and you don’t need to book anything.
