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Case Studies
These and many other companies already trust vennie.
Companies of all sizes rely on vennie to modernise their communication and accelerate processes. Discover how vennie makes their daily work smarter.
The choice of high-growth D2C brands
All
Household
Clothing
Beauty
Supplements
AI handles 50% of customer emails, reducing costs and response times
Chats feel natural, creating a better experience for customers
vennie saves us countless hours – up to 80% of Shopify customer inquiries
All while maintaining a level of quality that perfectly matches our brand voice.
We weren’t looking for a tool that just handles tickets halfway – we wanted one that delivers full resolution.
Our support was fully manual before vennie.
All
Household
Clothing
Beauty
Supplements
AI handles 50% of customer emails, reducing costs and response times
Chats feel natural, creating a better experience for customers
vennie saves us countless hours – up to 80% of Shopify customer inquiries
All while maintaining a level of quality that perfectly matches our brand voice.
We weren’t looking for a tool that just handles tickets halfway – we wanted one that delivers full resolution.
Our support was fully manual before vennie.
All
Household
Clothing
Beauty
Supplements
AI handles 50% of customer emails, reducing costs and response times
Chats feel natural, creating a better experience for customers
vennie saves us countless hours – up to 80% of Shopify customer inquiries
All while maintaining a level of quality that perfectly matches our brand voice.
We weren’t looking for a tool that just handles tickets halfway – we wanted one that delivers full resolution.
Our support was fully manual before vennie.
Automation worth investing in.
Whether you’re a start-up or enterprise, vennie grows with you.
Explore all pricing plans and features in detail.
Automation worth investing in.
Whether you’re a start-up or enterprise, vennie grows with you.
Explore all pricing plans and features in detail.
Automation worth investing in.
Whether you’re a start-up or enterprise, vennie grows with you.
Explore all pricing plans and features in detail.
vennie
vennie: the European AI Support Agent for growing e-commerce businesses.
Made in Germany
Based in Heidelberg
GDPR-compliant
Hosted in Germany
certified by BSZF
Backed by the German government
Additional resources
© 2026 - vennie
vennie
vennie: the European AI Support Agent for growing e-commerce businesses.
Made in Germany
Based in Heidelberg
GDPR-compliant
Hosted in Germany
certified by BSZF
Backed by the German government
Additional resources
© 2026 - vennie
vennie
vennie: the European AI Support Agent for growing e-commerce businesses.
Made in Germany
Based in Heidelberg
GDPR-compliant
Hosted in Germany
certified by BSZF
Backed by the German government
Additional resources
© 2026 - vennie